Writing
I write when something moves me enough to write it. It might be a few lines, it might be longer. Either way, it lives here.
Before you judge your colleagues: a little note from the children
Before you praise or condemn, spare a thought for who may be running the show
Leaving, kindly
how to leave personal and work relationships kindly, and find trust in the future
The generosity of honest feedback
why honest feedback is an act of generosity and how we need to be to receive it well
Sitting with 90 naked Germans…
Thoughts on ritual, memory and belonging, and how they impact us today.
What’s the one quality that leaders for change must have?
Leading to change triggers our internal dynamics of belonging. Understanding this brings insights and tells us one quality leaders need.
Learning to Fail, Failing to Learn
How can we reframe failure into a power for learning? Here are four lessons learned from recently failing an exam
The Perils of Familiarity
Expertise can foster complacency and familiarity can breed contempt. Here’s why and what you can do about it
Looking at what’s broken: a message from a Malted Milk.
The humble biscuit can tell us a lot about our judgments around perfection and what is out of place…
Four tools for stress relief right now
Stress may be inevitable but our response to it is not. Here are four tools to help you become more skilful and resourceful at handling the kinds of stressful situations we all face.
The Iraqis are coming! The Iraqis are coming! A little lesson in seeing and belonging
As the modern world grapples with individual and group identities and age old conflicts, we can remind ourselves to look and see beyond our group conscience. There we can find a place for peace.
Why we should listen to our Imposter
Tired of your Imposter? Then let it point the way to strengthening change.
Inclusive leadership and conflict through a systemic lens
Systemic perspectives give insights for leaders grappling with diversity in the face of conflict. I examine one leader’s actions through three systemic lenses and ask, what can be learned?
Helping ourselves, helping others: how to find our best place in work and personal relationships
Our sense of “place” in work and personal relationships influences how well we feel and perform. It also points to solutions. Learn more here.
Balanced exchange: the heart of good client service
Balanced exchange is the systemic principle at the heart of good client service. But are we always honest to ourselves about what we are expecting from our client relationships?